Shipping Details

SHIPPING DETAILS

  • Anomy ships all items within 48 hours upon from the reception of the payment on the account of Anomy.
  • Purchases on the website www.anomypearls.com are dispatched worldwide. Anomy works together with transport companies specialized in the forwarding of valuable goods. Depending on the place of delivery, the purchased products will - in most cases - be forwarded by one of the following companies: Fed-Ex, UPS or DHL.
  • The client can track each item by the tracking number.
  • The shipping costs are fixed as following:
    • EU: 30 Eur
    • US: 50 Eur
    • Rest of the world: 100 Eur
  • The items are delivered by secure service and are fully insured up to a receipt by the client.
  • Anomy covers the cost of insurance during shipment until delivery.
  • Purchased products will only be shipped after payment or confirmation of payment.
  • If Anomy fails to respect the delivery period to which they have committed, you, as the customer, retain the right to refrain from purchasing the product displayed on www.anomypearls.com.

Delivery time

The estimated time depends on the place of delivery.  The delivery time can be confirmed by the client by using the tracking number that Anomy will provide, once the package is handed over to the courier company.
Delivery address

Purchased products will be delivered at the place mentioned by the client.  The client will be asked to sign a delivery note when the purchased goods are delivered. To avoid fraud Anomy recommends the client to give his address mentioned on his credit card or known by the financial institution of the client. Any mistakes in the address provided by the client may result in failure to deliver the goods and additional shipping costs, which fall under the responsibility of the client and will be fully paid by the client.

Follow up of shipping: Reference (tracking) number

When the purchased product is shipped, the client will receive a shipping reference (tracking) number by email, by which he can follow up the shipment on the website of the courier company, starting from the collection at Anomy. Anomy asks the client to make a precise follow up of the shipment and to assure that he will collect himself or charge a trustful person to collect the purchased product.

Control of the shipped parcels

Anomy recommends her clients to check shipped parcels previous to the signature of the delivery note for apparent defects, such as i.e. fissures and dents.

Packaging of the product

All purchased products ready to be shipped by Anomy are packed in a fitted, high quality box to protect the purchased product during the shipping.

Insurance of the shipped product

Each shipment made by Anomy is fully insured (risk-free).

For security reasons the client can be asked to sign a delivery note when the purchased goods are delivered. Anomy asks the client to make a precise follow up of the shipment and to assure that he/she will collect in person or charge a trustful person to collect the purchased product.

Transfer of risk

Risks are transferred to the client once the parcel (which contains the purchased product) has been delivered to the clients' address, even if the delivery note has not been signed.

Lack of collection of delivery

When the client fails to collect the parcel in due time, the parcel will be reshipped to Anomy.  Anomy will notify the client that the purchased product(s) remain(s) at his/her disposal at Anomy and will invite the client to collect the purchased product within 1 month after reshipment.

The client will be entitled to collect the purchased product after payment of reshipment charges or to ask for reshipment to his address after payment of the reshipment charges to Anomy and reshipment charges to the (new) address of the client.

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